Shipping Policy

At Styvela, we are committed to providing a reliable and transparent shipping experience for our customers throughout the United States. Please review the information below to understand our shipping process, delivery timelines, and related policies.

Estimated Delivery Schedule

Our estimated delivery schedule is based on business days and includes both order processing and shipping transit time. While we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.

Order Cut-off Time

Orders placed before 5:00 PM (GMT-05:00) on a business day will begin processing according to our standard handling schedule.

Orders placed after 5:00 PM (GMT-05:00), on weekends, or on recognized public holidays will be processed on the next available business day.

Handling Time

Orders are processed and prepared for shipment within 1–2 business days (Monday through Friday).

During this time, we verify your order, prepare the items, and securely package them before they are handed over to the shipping carrier.

Transit Time

After your order has been shipped, the estimated transit time is 4–7 business days (Monday through Friday) for deliveries within the United States.

Delivery times may vary depending on your location and carrier operations.

Total Estimated Delivery Time

The estimated total delivery time is 5–9 business days, including both order handling and shipping transit time.

Please note that these delivery estimates are provided for guidance and may occasionally be affected by factors beyond our control.

Currency

All prices displayed on Styvela are listed in United States Dollars (USD).

All transactions on Styvela are processed in United States Dollars (USD).

Shipping Cost

Orders of $100.00 USD or more qualify for free shipping within the United States. For orders under $100.00 USD, a Flat Rate Shipping Fee of $5.00 USD applies.

Your shipping charge will be clearly displayed during checkout before your order is confirmed.

Shipping Carriers

To ensure dependable delivery, we work with reputable shipping carriers that operate within the United States.

The carrier selected for your order may vary depending on the delivery destination, package size, and shipping availability.

Product Condition & Responsibility

Every order is carefully inspected and securely packaged before shipment.

Once your order has been transferred to the shipping carrier, responsibility for transportation is shared with the carrier until the package is delivered.

If you receive a damaged item or an incorrect product, please contact our customer support team promptly so we can review the situation and assist you in accordance with our Return and Refund Policy.

Incorrect Address & Address Verification

Customers are responsible for providing complete and accurate shipping information during checkout.

Please review your shipping address carefully before submitting your order.

Styvela is not responsible for shipping delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

If a shipment is returned due to an invalid or undeliverable address, we will contact you to discuss the available options.

Order Cancellation Policy

Orders may be canceled before they enter the fulfillment process.

Once an order has been processed or shipped, cancellation requests cannot be guaranteed.

If you need to request a cancellation, please contact our customer support team as soon as possible after placing your order.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow a short period after shipment for tracking updates to become available through the shipping carrier.

Shipping Regions

Currently, Styvela ships exclusively within the United States.

We do not currently offer international shipping or delivery outside the United States.

Delays & Exceptions

While we strive to deliver every order within the estimated timeframe, unexpected delays may occasionally occur due to:

  • Severe weather conditions
  • Carrier service interruptions
  • Public holidays
  • High shipping volumes
  • Other unforeseen circumstances beyond our control

We appreciate your understanding and patience should these situations arise.

Lost or Damaged Shipments

If your order is lost during transit or arrives damaged, please contact us within 48 hours of the delivery date so we can begin reviewing your claim promptly.

To help us investigate your request efficiently, please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the damaged item and its original packaging (if applicable)

Our support team will carefully review each case and work with you toward an appropriate resolution in accordance with our Return and Refund Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Business Name: Styvela
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@styvela.shop
Contact Number:+1 440-390-7403
Business Address: 30590 Lorain Rd, North Olmsted Ohio 44070, United States